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Purchase returns and debit notes

A purchase return — printed as a debit note — reduces what you owe a supplier after a purchase was finalized. Confirming it reverses the cost and the input tax; the supplier’s refund, if any, is recorded separately.

The Purchase Returns list
  1. Open Purchasing → Purchase Returns and select Create Return.
  2. Pick the supplier and, optionally, the original purchase to pull its lines.
  3. Adjust the lines (item or description, quantity, unit price, tax) and enter a reason.
  4. Save as Draft or Save & Confirm.
The Create Purchase Return form

Rules: confirmed returns against one purchase cannot exceed the purchase total, and returns cannot be raised against a Void purchase.

A confirmed debit note with the Refund action
  • Refund — when the supplier pays you back, select Refund and enter amount, date, method and the account the money came into. Debit 1200 Cash / 1210 Bank, Credit 2000 Accounts Payable.
  • Otherwise the credit stays on the supplier and is offered when you next record a supplier payment.

DraftConfirmedPartially RefundedRefunded; Void reverses a confirmed return (permission purchaseReturns.void).

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